West Africa Tax Bloc Courts Digital Technology to Improve Revenue Inflow

The West African Tax Administration Forum has highlighted the growing importance of digital transformation in strengthening tax administration and improving revenue collection across West Africa. Speaking at the 11th Africa Tax Symposium in Rabat, Morocco, WATAF Executive Secretary, Jules Tapsoba, said tax institutions throughout the region are increasingly adopting technology to improve efficiency, transparency, and taxpayer services.

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The West African Tax Administration Forum has highlighted the growing importance of digital transformation in strengthening tax administration and improving revenue collection across West Africa. Speaking at the 11th Africa Tax Symposium in Rabat, Morocco, WATAF Executive Secretary, Jules Tapsoba, said tax institutions throughout the region are increasingly adopting technology to improve efficiency, transparency, and taxpayer services.

The symposium brought together tax officials, policymakers, academics, development partners, and experts from across Africa and other parts of the world to discuss the future of taxation and modern tax administration systems.

During a panel discussion on the future of tax administration, Tapsoba noted that many countries in West Africa have introduced digital tools to improve tax collection and service delivery.

These include electronic tax systems, online taxpayer services, electronic invoicing platforms, and digital dispute resolution mechanisms.

According to him, the use of technology is helping tax administrations reduce leakages, improve compliance, expand the tax base, and make it easier for citizens and businesses to meet their tax obligations.

Tapsoba emphasized that WATAF is actively supporting member countries through training, technical assistance, research, and knowledge-sharing initiatives designed to strengthen institutional capacity and prepare tax administrations for emerging challenges.

He also highlighted efforts by several countries to address taxation within the growing digital economy.

Reforms aimed at taxing digital services and online business activities are helping governments adapt to changes in global commerce and revenue generation.

In addition, WATAF is working with regional and international partners to explore tools and systems that can improve the taxation of digital economic activities and strengthen cooperation between tax and customs administrations.

The Executive Secretary stressed that while digital technology creates new opportunities, it also requires continued investment in human resources, technical expertise, and institutional development.

He said regional cooperation remains essential to building effective and modern tax systems.

During the symposium, Tapsoba received recognition for his contribution to strengthening tax administration and supporting domestic revenue mobilization across West Africa.

He dedicated the honor to WATAF member institutions, partners, and stakeholders, reaffirming the Forum’s commitment to supporting modernization, capacity building, and stronger revenue systems throughout the region.

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